Privacy Policy
This privacy policy describes how Al Rayan Contact Solutions collects, uses, and protects the personal data of users of our site and online platform. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws.
Information We Collect
We collect information to provide, operate, and improve our service.
Information you provide to us: This includes information you submit when you interact with our site, such as filling out forms, requesting information about our services, or contacting us directly. This may include contact details and information about your requirements or inquiries.
Information we collect automatically: When you visit or use our online platform, we may automatically collect certain information about your device and usage of our service. This may include your IP address, browser type, operating system, referring URLs, pages viewed, actions taken on the site, and timestamps of visits. This information helps us understand how users interact with our service and improve its functionality and performance. We may use cookies and similar tracking technologies to collect this data.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our site and service.
To understand and analyze how you use our service and improve its quality and performance.
To personalize and enhance your experience on our site.
To communicate with you, respond to your inquiries, and provide customer support.
To send you updates, marketing or promotional materials, and other information that may be of interest to you, in accordance with your communication preferences.
To detect and prevent fraud, security breaches, and other harmful activities.
To comply with legal obligations and enforce our terms of service.
We process your personal data based on several lawful bases, including when the processing is necessary for our legitimate interests (provided your data protection rights do not override those interests), when it is necessary to perform a contract with you, when we have your consent, or when we are required by law.
Sharing Your Information
We do not sell your personal data to third parties. We may share your information with third parties in the following circumstances:
Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer support. These service providers are authorized to use your personal data only as necessary to provide these services to us.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you if such a transfer occurs and describe any choices you may have regarding your data.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We take steps to ensure that our service providers handle your personal data in a manner consistent with this privacy policy and applicable law.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, or as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:
The right to access: You have the right to request copies of your personal data we hold.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided below. We may ask you to verify your identity before responding to such requests.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside of the Kingdom of Bahrain and choose to provide information to us, please note that we transfer the data to the Kingdom of Bahrain and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that appropriate safeguards are in place for any international transfers.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, you can contact us by writing to:
Al Rayan Contact Solutions
Building 421
Road 1705,
Level 10,
Manama, Diplomatic Area,
317
Bahrain
